PRIVACY POLICY
1. OUR COMMITMENT TO YOUR PRIVACY
Our Privacy Policy tells you what personally identifiable information Silver Moon Agency, LLC (“SMA”) may collect from you, how SMA may process your personally identifiable information, how you can limit SMA use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.
2. INFORMATION WE COLLECT
2.1 Information you provide SMA: SMA collects personal information when you request information about our services or otherwise voluntarily provide such information through our site.
2.2 Information Collected Automatically
When you use our site, we automatically collect certain information by the interaction of your mobile device or web browser with our platform.
2.3 Cookies
SMA may use cookies, web beacons, behavioral advertising, or similar technology to track your use of its website.
The website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high-quality site and online experience for our users, and some collect information about browsing behavior.
3. HOW INFORMATION IS USED
When SMA uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy. Through our site, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.
3.1 Information SMA processes with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our site or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.
3.2 Legally Required Releases of Information
SMA may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.
4. WHO WE SHARE YOUR INFORMATION WITH
In order to provide our services, we may need to provide your information to our trusted third-party partners, for example:
4.1 SMA will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence.
4.2 SMA shall not sell, share, hire or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the services.
5. CONTROLLING YOUR INFORMATION
5.1 You may exercise any of the rights described in this section by sending an email to us. Please note that we will ask you to verify your identity before taking further action on your request. SMA tries to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
5.2 Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.
5.3 Data Access and Portability. You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
5.4 Data Retention and Erasure. We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting, and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information.
6. OBTAINING, CHANGING OR DELETING YOUR INFORMATION
6.1 Access to your personal information
To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our site. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
6.2 Remove or Change your Information
If you wish us to remove or change personally identifiable information that you have provided us, you may contact us at the contact information at the end of this Policy or if available through a tool on our site.
6.3 Verification of your Information
When SMA receives any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
7. RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:
- to provide you with the services you have requested, or otherwise to perform or enforce a contract between us.
- to continue to provide the best possible user experience to visitors who return to our site to collect information.
- to comply with other laws; or
- to support a claim or defense in any court or in any legal, regulatory, or administrative proceeding.
8. LIMITATION OF LIABILITY
You assume the sole risk of transmitting your information as it relates to the use of this site, and for any data corruptions, intentional interceptions, intrusions, or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this site. In no event shall we be liable for any direct, indirect, special, consequential, or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.
9. CHANGES TO OUR PRIVACY POLICY
Silver Moon Agency, LLC reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the site, so our users are always aware of what information we collect, use, and disclose.
PRIVACY POLICY
1. OUR COMMITMENT TO YOUR PRIVACY
Our Privacy Policy tells you what personally identifiable information Silver Moon Agency, LLC (“SMA”) may collect from you, how SMA may process your personally identifiable information, how you can limit SMA use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.
2. INFORMATION WE COLLECT
2.1 Information you provide SMA: SMA collects personal information when you request information about our services or otherwise voluntarily provide such information through our site.
2.2 Information Collected Automatically
When you use our site, we automatically collect certain information by the interaction of your mobile device or web browser with our platform.
2.3 Cookies
SMA may use cookies, web beacons, behavioral advertising, or similar technology to track your use of its website.
The website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high-quality site and online experience for our users, and some collect information about browsing behavior.
3. HOW INFORMATION IS USED
When SMA uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy. Through our site, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.
3.1 Information SMA processes with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our site or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.
3.2 Legally Required Releases of Information
SMA may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.
4. WHO WE SHARE YOUR INFORMATION WITH
In order to provide our services, we may need to provide your information to our trusted third-party partners, for example:
4.1 SMA will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence.
4.2 SMA shall not sell, share, hire or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the services.
5. CONTROLLING YOUR INFORMATION
5.1 You may exercise any of the rights described in this section by sending an email to us. Please note that we will ask you to verify your identity before taking further action on your request. SMA tries to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
5.2 Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.
5.3 Data Access and Portability. You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
5.4 Data Retention and Erasure. We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting, and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information.
6. OBTAINING, CHANGING OR DELETING YOUR INFORMATION
6.1 Access to your personal information
To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our site. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
6.2 Remove or Change your Information
If you wish us to remove or change personally identifiable information that you have provided us, you may contact us at the contact information at the end of this Policy or if available through a tool on our site.
6.3 Verification of your Information
When SMA receives any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
7. RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:
- to provide you with the services you have requested, or otherwise to perform or enforce a contract between us.
- to continue to provide the best possible user experience to visitors who return to our site to collect information.
- to comply with other laws; or
- to support a claim or defense in any court or in any legal, regulatory, or administrative proceeding.
8. LIMITATION OF LIABILITY
You assume the sole risk of transmitting your information as it relates to the use of this site, and for any data corruptions, intentional interceptions, intrusions, or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this site. In no event shall we be liable for any direct, indirect, special, consequential, or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.
9. CHANGES TO OUR PRIVACY POLICY
Silver Moon Agency, LLC reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the site, so our users are always aware of what information we collect, use, and disclose.
Who we are
Suggested text: Our website address is: https://silvermoonagency.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.